Products purchased at ven-sol.com can be exchanged within 30 days of delivery. Customer can take refund or cancel the services in 30 days of services activation,if customer is not happy with services or issue is not resolved within 30 days customer can cancel the services. After 30days if customer cancel the services then customer has to pay per incident charges (All right will reserve with management)
If you believe that your new vensol product is defective please contact https://www.ven-sol.com/ to discuss your options.
Ventura Customer Service
If you experience any problem with your order or want to check or contact the Ventura Customer Store on 18554310111 Mon-Sun 09:00 – 21:00.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Ventura may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Ventura reserves the right to change quantities available for purchase at any time, even after you place an order, provided Ventura has not yet accepted your order.
Ventura offers various payment methods. Further information on payment can be found in the Payment & Pricing section of the Help page located at https://www.ven-sol.com/antivirus-name/avast-business-antivirus
If you are paying by credit card, when you submit your order, we may block up to the total amount of the order on your credit card. If we do not receive authorisation from your credit card issuer, we will inform you so that you can provide us with another payment method. Your credit card will be charged once we accept your order.
We reserve the right to verify the identity of the credit card holder by requesting appropriate documentation.
All information provided by you will be treated securely and strictly in accordance with the applicable data protection laws.
Legal Metrology Product Declaration
Compliance with the mandatory declaration with respect to pre-packaged Apple product/s as per Legal Metrology (Packaged Commodities) Rules 2011, such as Name & Address of the Manufacturer, Name & Address of the importer, Common Generic Name, Net Content, Country of Origin, Customer Support Address, E-mail & Telephone.
Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Returns Window, Actions Possible and Conditions (if any)
Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs)
Home: Pet Supplies & Rest of Home. (Except Home décor, Furnishing, Home Improvement Tools, Household Items)
Refund or replacement
All Mobiles (except Apple / Google phones),
Electronics - (except Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI Products (Tablets,Laptops, Smart Watches)
All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser)
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.
In any case, only one replacement shall be provided.
Watch, Footwear and Rest of Lifestyle
Refund, replacement or exchange
Try & Buy
This policy shall be applicable selectively (geographical coverage, product, customer and time periods).
Try & Buy benefits shall be applicable only if the product was bought when the item was on Try & Buy. Else normal category policy shall apply on the order. In any case, only one replacement shall be provided.
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